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In an emergency or if you need help immediately
then please contact your GP or NHS 111, the NH
S non-emergency number. It’s fast, easy and free.
Call 111 and speak to a highly trained advisor,
supported by healthcare professionals. They will ask
you a series of questions to assess your symptoms
and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year.
Calls are free from landlines and mobile phones.

lternatively for general external support please see details below.

Information about a range of mental health topics and support services

0300 123 3393

Monday to Friday, 9am-6pm

0808 801 0677

4pm-10pm, daily

CPFT NHS First Response Service – If you are experiencing a Mental Health Crisis 

Freephone 111 – Option 2

(includes access to MIND’s Sanctuary – a safe place for individuals experiencing
an emotional or mental health crisis, 6pm to 1am, daily)


The CPFT Psychological Wellbeing Service provides access to NHS  
psychological or talking therapies 




Lifecraft – Cambridgeshire and Peterborough Mental Health Helpline

 0808 808 2121 

7.00pm – 11.00pm, daily


Freephone Helpline

0808 808 1677   

Monday to Friday, 9.30am – 5pm

Emotional support 24 hours a day, 365 days a year

Freephone 116 123

Sane Line – Offering specialist emotional support

 0300 304 7000  

4.30pm – 10.30pm, daily




Help and support for individuals affected by Mental Illness

0300 5000 927

Monday to Friday, 9.30am – 4pm 


 Supporting bereaved parents & their families after a child dies.

0345 123 2304

Available for support and information, 10am – 4pm and 7pm – 10pm, daily


Freephone Helpline

 0808 808 0000   

Monday to Friday, 9am – 8pm

 24-hour National Domestic Violence Freephone Helpline

0808 2000 247

(run in partnership with Women’s Aid)


A helpline for adults worried about the mental health of a child or young
person up to the age of 25


0808 802 5544

Monday to Friday, 9.30am to 4pm


Cambridge based relationship counselling and sex therapy

01223 357424

Monday to Thursday 8am -10pm, Friday 8am-6pm, Saturday, 9am-5pm


Rape Crisis helpline

0808 802 9999

10am and midnight, daily

Advice and support for men in abusive relationships 24 hour Freephone
advice line

0808 801 0327 



Centre 33 (for young people)

0333 414 1809

The Kite Trust

01223 369508


Citizens Advice Bureau

0344 848 7979

Cambridge Ethnic Community Forum & Cambridge Human Rights and
Equality Support Service (CHESS)

Bridge Project Drug Advice Centre

152-154 Mill Road Cambridge CB1 3LP

01223 214614

Cambridge Dhiverse (HIV)

01223 508805

Cambridge Rape Crisis Centre

01223 245888

Cambridge Women’s Aid

01223 460947